Privacy Policy
Introduction
This Privacy Policy applies to all individuals who access the Website, engage the platform of The Collectors Chest (“Online Bidding Platform”), or otherwise interact with any department of The Collectors Chest. By using or accessing the Website and/or online bidding platform, you acknowledge that you have read and understood this Privacy Policy.
The Collectors Chest is the “handler” and is responsible for deciding how personal information is used and processed in connection with the Website and Services. If you have any questions or concerns about the Privacy Policy, please contact The Collectors Chest:
AV Globale,
Unit 14F, Almas Tower, Jumeirah Lake Towers,
Dubai, United Arab Emirates
Email: auction@avglobale.com
Contact: +971 56 422 4258
We may amend our Privacy Policy from time to time, at any time without notice to you, by posting such changes on the Website. You are responsible for periodically checking the Privacy Policy. You will know if the Privacy Policy has been updated since your last visit to the Website by referring to the “Last Modified” date at the bottom of this page. IF YOU DO NOT AGREE TO THE CURRENT VERSION OF THE PRIVACY POLICY, YOUR SOLE AND EXCLUSIVE REMEDY IS TO REFRAIN FROM ACCESSING OR OTHERWISE USING THE WEBSITE OR THE SERVICES.
Information We Collect About You
“Personal Information” includes any information that enables us to identify you, directly or indirectly, by reference to any identifiers such as name, identification number, location data, online identifier or one or more factors specific to you. It does not include information that is considered anonymous or aggregated by applicable law.
We collect Personal Information about you from a variety of sources, including information we collect from you directly, information we collect about you from other sources, and information we collect automatically from you.
Information You Provide to Us
The types of information that we may collect directly from you includes information that you provide when you register on the Website or agree to use our Services, such as: personal details (e.g., name, date of birth), contact details (e.g., shipping/billing address, phone number, email address), transaction information (e.g., bidding or purchase records, shipping details, information about items you purchase or wish to consign), financial information, username and password, and identification information.
It is The Collectors Chest policy to request a government issued identification containing a photograph, such as a passport, identity card or driver’s license when you register to bid. The Collectors Chest will use this information to verify your identification and screen for regulatory and financial risk.
How We Use Your Personal Information
We use your Personal Information for the following purposes, as permitted by applicable law:
To fulfill your orders and purchases, facilitate auctions, provide the Services and manage your account;
To send you information about auctions that you may be interested in;
To send you marketing communications and other materials or information that may interest you;
To verify your identity;
To protect against risk of fraud
To comply with legal obligations to which we are subject and cooperate with regulators and law enforcement bodies; and
For other purposes that we tell you about specifically when you register or provide information about yourself to us.
How We Disclose Your Personal Information
We may disclose your Personal Information to other companies or entities as follows:
To business partners and vendors that work on our behalf to provide services such as item shipments, mailings, customer account and technology support, secure payment processing, identity verification, fraud prevention, digital marketing management, and data storage;
To consignors and others as needed to facilitate a consignment or purchase;
To meet certain legal compliance requirements, for example under anti-money laundering laws or customs laws and regulations;
To law enforcement or other entities as required; and
As part of a sale or transfer of our business assets.
Grounds for Processing Your Personal Information
We rely on the following legal grounds to process your Personal Information:
We process your Personal Information with your consent (e.g., when you agree that we may place cookies, or if you ask us to send you information about upcoming auctions).
We process your Personal Information when we need to do this to fulfill a contract with you (e.g., for billing purposes) or where we are required to do this by law (e.g., where we have to fulfill anti-money laundering requirements).
We process your Personal Information when it is our legitimate interests to do this and when these interests are not overridden by your data protection rights, such as ensuring the security of our Services, developing new business opportunities, maintaining accurate business records, and ensuring that our Website operates effectively.
Your Data Protection Rights
You can control some of our use or collection of your Personal Information:
Receiving marketing messages from us: You may also stop email marketing by using the “unsubscribe” mechanism at the bottom of our email marketing messages. Please note that even if you opt-out of receiving emails, you may still receive communications related to your interaction with us (such as confirmation of a registration, email communications regarding an auction or purchase receipts) or otherwise as required by law.
We may need to keep Personal Information we have collected about you to respect your decision to opt-out, for record-keeping and other purposes.
How We Protect Your Personal Information
We protect your information using commercially reasonable physical, technical, and administrative security measures designed to comply with applicable legal requirements and safeguard the Personal Information we collect.
As this Privacy Policy is part of our Website Terms and Conditions (“Terms”), any disputes between us that relate to privacy or the use of your information, and that arise out of or are related to this Privacy Policy, the Website or our Services, will be subject to our Terms, including any provisions regarding the limitation of damages and liability, governing law and jurisdiction.
